Nevada Medicaid and Nevada Check Up News (First Quarter 2024 Provider Newsletter) [Read]

Attention Behavioral Health Providers: Monthly Behavioral Health Training Assistance (BHTA) Webinar Scheduled [See Web Announcement 2009]

Attention All Providers: Requirements on When to Use the National Provider Identifier (NPI) of an Ordering, Prescribing or Referring (OPR) Provider on Claims [Announcement 850]

If you are a Medicaid provider whose revalidation application has not been processed by your termination due date, you will be ineligible to provide services to any Nevada Medicaid or Nevada Check Up recipients, including both Fee-for-Service and Managed Care Organization (MCO) enrolled recipients. See Web Announcement 1265

Enrollment Termination Frequently Asked Questions (FAQs) [Review]

Featured Links

DHCFP EVV

Authorization Criteria

DHCFP Home

EDI Information

EVS User Manual

Modernization Project

Online Provider Enrollment

Provider Login (EVS)

Prior Authorization

Search Fee Schedule

Search Providers

Claims

Trading Partner

Self-Paced Training Videos

Notifications

URGENT Electronic Visit Verification (EVV) Claims Message: EVV claims submitted through Sandata between noon Pacific Time on Monday, April 8, 2024, and 6 a.m. Pacific Time on Tuesday, April 9, 2024, were received for processing by Gainwell on Wednesday, April 17, 2024. As a result, payment of the impacted claims will be unfortunately delayed by one week and paid April 26, 2024, instead of April 19, 2024. No action is required on your part. Nevada Medicaid is working to avoid this happening again in the future and apologizes for the inconvenience this payment delay causes during this period of EVV claim submission challenges because of the Change Healthcare cyber security event.

Electronic Visit Verification (EVV) Claim Update: Providers using Sandata for claims submission are advised to allow 24 hours after claim submission for claim details to be visible in the Medicaid Management Information System (MMIS). Please be advised that claims must be submitted before noon Pacific Time on Fridays to be included in the following weeks’ remittance advice.

NOTIFICATION: The following Nevada Medicaid Provider Web Portal services will be unavailable from 8 p.m. to midnight Pacific Time Sunday, April 28, 2024, for scheduled maintenance:
  • Secure Provider Web Portal (Electronic Verification System – EVS), which includes:
    • Recipient Eligibility
    • Provider Claim Appeals
    • Prior Authorization (PA) system
    • Claims Submission
  • Online Provider Enrollment (OPE)
  • Gabby®, which includes:
    • Customer Service Center (877) 638-3472
    • Automated Response System (ARS) (800) 942-6511
  • Real time CAQH/CORE EDI eligibility and claim verification
  • Provider PASRR

Unwinding COVID-19 Information

Known System Issues-Click HERE

Feedback Requested Regarding the Gabby™ Interactive Voice Response (IVR) System Survey

Attention Providers Using the Authorization Criteria Function: Results that return prior authorization (PA) requirements are accurate. For results that return “There are no records found based on the search criteria,” there may be a PA requirement if limits have been exceeded. To verify PA requirements, please refer to the Medicaid Services Manual (MSM) Chapter for your service type at dhcfp.nv.gov and the Billing Guide for your provider type at www.medicaid.nv.gov.

Provider Links

DHCFP EVV

Billing Information

Forms

Provider Enrollment

Provider Newsletters

Provider Training

Scheduled Site Maintenance

During the scheduled site maintenance window the Provider Web Portal will be unavailable. The table below shows the regularly scheduled maintenance window. All times will be in the Pacific time zone.

Monday - Friday
12:00AM - 12:30AM

Monday
8:00PM - 12:00AM

Provider Enrollment Checklists

To see which documents must be submitted with your Provider Enrollment Packet, click the name of your provider type(s) in the list below. If your provider type is not in the list below, please contact the Provider Enrollment Unit at (877) 638-3472 for requirements.

Note: Out of state providers must also submit proof of Medicaid eligibility in the state that services are/were rendered.

Provider Type Title Updated Date
10 Outpatient Surgery, Hospital Based 05/04/23
11 Hospital, Inpatient 05/11/23
12 Hospital, Outpatient 05/04/23
12 (Spec. 250) Hospital, Outpatient - Crisis Stabilization Center 02/23/22
13 Psychiatric Hospital, Inpatient 06/16/23
14 Behavioral Health Outpatient Treatment n/a
15 Registered Dietitian 03/01/23
16 Intermediate Care Facilities for Individuals with Intellectual Disabilities, Public 08/12/19
17 Special Clinics n/a
19 Nursing Facility 05/18/23
20 Physician, M.D., Osteopath, D.O. 11/28/23
21 Podiatrist 11/28/23
22 Dentist 11/28/23
23 Hearing Aid Dispenser & Related Supplies 05/14/21
24 Advanced Practice Registered Nurse 12/02/20
25 Optometrist 05/24/21
26 Psychologist n/a
27 Radiology and Non-invasive Diagnostic Centers 06/16/23
28 Pharmacy 03/15/24
29 Home Health Agency 05/18/23
30 Personal Care Services - Provider Agency 01/17/24
32 (Spec. 249) Community Paramedicine 11/04/19
32 (Spec. 932) Ambulance, Air or Ground 08/04/21
33 Durable Medical Equipment, Prosthetics, Orthotics and Disposable Medical Supplies (DMEPOS) 05/12/23
34 Therapy n/a
35 (Spec. 987) Non-Emergency Secure Behavioral Health Transports 07/19/21
36 Chiropractor 05/28/21
38 Home & Community Based Services (HCBS) Waiver for Individuals with Intellectual and Developmental Disabilities n/a
39 Adult Day Health Care Center 12/09/20
41 Optician, Optical Business, Ocularist 06/08/21
43 Laboratory, Pathology Clinical 06/16/23
44 Swing-bed, Acute Hospital 11/29/23
45 End Stage Renal Disease (ESRD) Facility 11/29/23
46 Ambulatory Surgical Centers, Freestanding 11/29/23
47 Indian Health Programs and Tribal Clinics 03/15/22
48 Home and Community Based Services Waiver for the Frail Elderly n/a
51 Indian Health Service Hospital, Inpatient (Tribal) 11/24/20
52 Indian Health Service Hospital, Outpatient (Tribal) 11/24/20
54 Targeted Case Management 06/26/23
55 Habilitation 03/09/20
56 Inpatient Rehabilitation and Long Term Acute Care (LTAC) Specialty Hospitals 05/11/23
57 Home and Community Based Services Waiver for the Elderly in Adult Residential Care 08/29/19
57 (Spec.303) Home and Community Based Services Waiver for the Elderly in Adult Residential Care - Private Case Management Services 04/07/23
58 Waiver for Persons with Physical Disabilities (“PD”) n/a
59 Home and Community Based Services Waiver for the Elderly – Augmented Personal Care Services 08/29/19
59 (Spec.303) Home and Community Based Services Waiver for the Elderly - Augmented Personal Care Services - Private Case Management Services 04/07/23
60 School Based 08/05/19
63 Residential Treatment Center (RTC)/Psychiatric Residential Treatment Facility (PRTF) 04/19/24
64 Hospice 05/18/23
65 Hospice, Long Term Care 05/18/23
68 Intermediate Care Facilities for Individuals with Intellectual Disabilities, Private 08/05/19
72 Nurse Anesthetist 05/12/21
74 Nurse Midwife 12/02/20
75 Critical Access Hospital (CAH), Inpatient 05/12/23
76 Audiologist n/a
77 Physician's Assistant 05/17/21
78 Indian Health Service Hospital, Inpatient (Non-Tribal) 08/02/19
79 Indian Health Service Hospital, Outpatient (Non-Tribal) 08/02/19
81 Hospital Based End Stage Renal Disease (ESRD) Provider 05/05/23
82 Behavioral Health Rehabilitative Treatment n/a
83 Personal Care Services - Intermediary Service Organization 01/17/24
85 Applied Behavior Analysis (ABA) n/a
86 Specialized Foster Care 07/30/21
89 Community Health Workers 02/22/22
90 Doula Services 03/31/22
91 Pharmacist 06/30/22
94 Medicare Cost-Sharing 03/21/23

If you have any questions, please contact the Provider Enrollment Unit at (877) 638-3472 from 8:00AM to 5:00PM, Monday through Friday.