Nevada Medicaid and Nevada Check Up News (Third Quarter 2025 Provider Newsletter) [Read]

Attention Behavioral Health Providers: Monthly Behavioral Health Training Assistance (BHTA) Webinar Scheduled [See Web Announcement 2009]

Attention All Providers: Requirements on When to Use the National Provider Identifier (NPI) of an Ordering, Prescribing or Referring (OPR) Provider on Claims [Announcement 850]

If you are a Medicaid provider whose revalidation application has not been processed by your termination due date, you will be ineligible to provide services to any Nevada Medicaid or Nevada Check Up recipients, including both Fee-for-Service and Managed Care Organization (MCO) enrolled recipients. See Web Announcement 1265

Enrollment Termination Frequently Asked Questions (FAQs) [Review]

Notifications

Provider Flex is now LIVE for all provider types!
For information and training opportunities on this exciting new enrollment tool, please visit our Provider Flex page

Multi-Factor Authentication Frequently Asked Questions

Known System Issues-Click HERE

Top 10 Claim Denial Reasons and Resolutions/Workarounds for October 2025 Professional Claims. See Web Announcement 3767.

Top Prior Authorization Denial Reasons for the Third Quarter of 2025. See Web Announcement 3758.

Attention Providers Using the Authorization Criteria Function: Results that return prior authorization (PA) requirements are accurate. For results that return “There are no records found based on the search criteria,” there may be a PA requirement if limits have been exceeded. To verify PA requirements, please refer to the Medicaid Services Manual (MSM) Chapter for your service type at dhcfp.nv.gov and the Billing Guide for your provider type at www.medicaid.nv.gov.

Scheduled Site Maintenance

During the scheduled site maintenance window the Provider Web Portal will be unavailable. The table below shows the regularly scheduled maintenance window. All times will be in the Pacific time zone.

Monday - Friday
12:00AM - 12:30AM

Monday
8:00PM - 12:00AM

Thank you for your interest in the Nevada Medicaid and Nevada Check Up Program. This page contains all of the information and forms you will need to become a Nevada Medicaid provider. If you have any questions, please contact the Provider Enrollment Unit at (877) 638-3472 from 8 a.m. to 5 p.m. Pacific Time Monday through Friday.


All providers are required to submit their provider enrollment or re-enrollment applications electronically. Paper applications are not accepted.


All enrollment documents require an electronic signature from the provider or owner. As part of the DocuSign signature process, the signer will be required to upload an image of their state issued license (front and back) and include a liveness video for validation (excluding associated providers). Please refer to Web Announcement 3632 for details.


To begin an initial enrollment, re-enrollment, or Change of Ownership through Provider Flex

CLICK HERE


If you need to initiate a Revalidation or a Change/Update through the Provider Web Portal (PWP)

CLICK HERE

Changes to any information presented on your enrollment documents must be reported to Nevada Medicaid within 30 business days


Enrollment Information

Archives

Revalidation Report
  • Provider Revalidation Report: The Nevada Medicaid Provider Revalidation Report lists each provider and the date their next revalidation is due. To avoid contract termination, your revalidation application must be processed and approved prior to the revalidation due date. Providers can start their revalidation process up to a year in advance. Revalidations submitted prior to one year in advance will be returned.
User Guides
Training Materials
Title Description
Information for Individuals Preparing to Enroll with Nevada Medicaid (Quick Reference Guide) Enrollment information specific to individuals enrolling with Nevada Medicaid. Includes required miscellaneous attachments, important links, and more.
Information for Groups Preparing to Enroll with Nevada Medicaid (Quick Reference Guide) Enrollment information specific to groups enrolling with Nevada Medicaid. Includes required miscellaneous attachments, important links, and more.
Urgent/Emergency Provider Enrollment Quick Reference Guide Enrollment information specific to urgent/emergency providers. Includes required miscellaneous attachments, important links, and more.
Training Opportunities

If you would like to register for training opportunities, click on the Provider Training Portal button below to access the Absorb Learning Management System (LMS) and enroll in one of the sessions. For information on registering, logging in, and navigating the Absorb LMS please click the Tip Sheet button below.



Provider Training Portal: Absorb LMS


Tip Sheet: How-To Use the Absorb LMS


YouTube Playlist for Provider Flex, Enrollment Powered by Gainwell Instructional Videos: This playlist houses all instructional videos related to the Provider Flex Enrollment tool. Provider Flex will be used for most enrollment related tasks. It is not the same as the Provider Web Portal (PWP).


Provider Flex Frequently Asked Questions (FAQ): A list of the most frequently asked questions about the Provider Flex Enrollment Portal. This document will be updated periodically to reflect new questions.


Subscribe to Provider Flex Frequently Asked Questions: Please enter your name and email address in this form to subscribe to our weekly frequently asked questions (FAQ) regarding Provider Flex. Starting in April 2025, this FAQ will be updated and sent out weekly based on questions submitted.

Hospital Presumptive Eligibility Documents
  • Web Announcement 3306: Hospital Presumptive Eligibility Annual Training Calendar Dates and Sign-up Guidelines for 2024
  • Web Announcement 1008: Attention ALL Hospital Presumptive Eligibility Providers: Guidance Policy Available
  • Web Announcement 861 with Training Schedule: Implementation of Hospital Presumptive Eligibility Option for Acute Care Hospitals (Provider Types 11 and 75)
  • Nevada Medicaid Hospital Presumptive Eligibility Provider Addendum: Qualified hospitals must complete and submit the Nevada Medicaid Hospital Presumptive Eligibility Provider Addendum.
  • Hospital Presumptive Eligibility Training Sign-Up Sheet: Complete this form listing the hospital employees that will be attending the mandatory training for Presumptive Eligibility. You will be notified by the DWSS in regards to the training dates and times. Keep in mind that each employee making PE determinations MUST be trained by DWSS and complete a competency examination prior to making ANY determinations.
Pregnancy Presumptive Eligibility Documents
Provider License Updates and Voluntary Terminations Only
News and Updates
Date Title Details
August 25, 2025 WA 3702 Attention All Providers: Multi-Factor Authentication (MFA) is Now Required to Access the Provider Flex Enrollment Tool
August 8, 2025 WA 3690 Attention All Providers, Delegates and Staff: Upcoming Provider Flex Enrollment Overview Training Sessions
July 14, 2025 WA 3672 Attention All Providers, Delegates and Staff: Upcoming Provider Flex Enrollment Overview Training Sessions
July 08, 2025 WA 3669 Attention All Providers: Provider Flex New Functionality
July 08, 2025 WA 3667 Attention All Providers: The New Provider Enrollment Solution, Provider Flex, is Now Live for All Providers!
June 03, 2025 WA 3647 Attention All Providers, Delegates and Staff: Upcoming Training Sessions on Provider Flex! Powered by Gainwell Technologies Provider Training Team
May 12, 2025 WA 3632 Attention All Providers: DocuSign ID Verification
April 30, 2025 WA 3625 Reminder to All Enrolled Providers Regarding Provider Flex
April 29, 2025 WA 3623 Attention All Providers, Delegates and Staff: Upcoming Provider Flex Overview Training Session Update
April 24, 2025 WA 3619 Attention All Providers: Provider Flex – DocuSign Email Guidelines
April 07, 2025 WA 3602 Attention All Providers: Provider Flex New Feature – Docusign
March 31, 2025 WA 3595 Attention All Providers: Blackout Periods for the Phased Implementation of Provider Flex
March 31, 2025 WA 3594 Attention All Providers: Complete Existing Provider Enrollment Applications Prior to Provider Flex Implementation
March 14, 2025 WA 3579 Attention All Providers, Delegates and Staff: Upcoming Training Sessions for Provider Flex, Gainwell Powered Provider Enrollment - Registration Now Open
March 03, 2025 WA 3570 Attention All Providers: Provider Flex New Feature – Reaccessing Data
February 26, 2025 WA 3566 Attention All Providers: Provider Flex New Feature – Integrated Checklists
February 12, 2025 WA 3553 Attention All Providers: Provider Flex New Feature – Attachment Process
January 29, 2025 WA 3542 Attention All Providers: Provider Flex New Feature – Dashboard
November 14, 2024 WA 3482 Attention All Providers: New Provider Enrollment Tool Phased Implementation (Updated January 28, 2025)
October 09, 2024 WA 3457 Attention All Providers: A New Provider Enrollment Solution is Coming Soon!